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Welcome to the V I Imagery Frequently Asked Questions page!

 

General Questions

I am having a problem with the site, what should I do?

I am having a problem with the Forum, What should I do?

Are all images on the site for sale?

Do you offer products or services not shown on the site?

Can I copy the images from your site?

Can I sell my Art on your site?

When it comes to Photography or Artwork, How do I???

I have a question that isn't answered here, what should I do?

 

Store Questions

Do you ship to other countries?

How do I know my order has been received?

How long will it take to receive my order?

How do I know when my order has shipped?

What if I have questions or problems with my order?

What are my payment options?

How will my product be shipped?

How do I return a product?

 

 

 

I am having a problem with the site, what should I do?

If you are having problems with the V I Imagery site, please don't hesitate to contact us. We will be more than happy to try to resolve any issues you may be experiencing.

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I am having a problem with the Forum, what should I do?

If you are experiencing difficulties or problems while using the Forum, Please check the FAQ section in our forum, If your question is still unanswered, Please feel free to contact us so that we may further assist you.

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Are all images on the site for sale?

No, some of our images are under license by third parties and may not be re-sold. Images that are for sale will have a store button or add to cart button underneath them. If you see an image that you would like to purchase but are unsure if it is for sale, please contact us.

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Do you offer products or services not shown on the site?

Yes, V I Imagery llc. handles many services and stocks many images not shown here. If there is something you are looking for but have been unable to find, please contact us to see if it's available.

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Can I copy the images from your site?

Absolutely Not - copying images from this or other sites without permission, is not only a violation of our Terms Of Use and our Copyright Notice, But is also a violation of the Copyright laws of the United States. If you would like to use one of the images on this site, please contact us to see what arrangements can be made.

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Can I sell my Art on your site?

In a word, "Maybe" - While uploading and selling of Art on our site is not open to the general public, we do have an Associates Program that you may qualify for.

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When it comes to Photography or Artwork, How do I???

If you have a question about Photography or the Arts in general, you may find the answer in our Tips/Tricks section. Otherwise please feel free to contact us and we will try to get you the answers you need.

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I have a question that isn't answered here, what should I do?

Please feel free to contact us with any unanswered questions about V I Imagery llc., The V I Imagery web site, Products, Services, Photography, Artwork, Videography, Equipment, Supplies, Etc.

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Do you ship to other countries?

No - V I Imagery llc. Products and Services are currently only available in the United States and Canada.

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How do I know my order has been received?

You will receive a confirmation E-mail within 24 hours after your order has been received. If it has been more than 24 hours since you placed your order and you have not received a confirmation E-mail, please contact us.

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How long will it take to receive my order?

It depends on the Item. Most Items from the V I Imagery store will be processed and shipped within 72 hours. However, Artwork and Images are printed on an "as ordered" basis and may require additional time to process. Most products are shipped USPS, Oversize or heavy items will be shipped using UPS. Shipping time will vary depending on location. Generally products are received within 5 to 10 business days after notice of shipment.

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How do I know when my order has shipped?

After your order has been processed and shipped, you will receive a confirmation E-mail notifying you that your order is on it's way. Please allow up to 10 business days after receipt of this E-mail for your product to arrive. If it has been more than 10 days, please feel free to contact us.

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What if I have questions or problems with my order?

If you have problems or questions about your order, please contact us!

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What are my payment options?

V I Imagery llc. proudly uses PayPal for all order processing, PayPal currently accepts E-checks, Visa, MasterCard, American Express, and Discover. Please see the PayPal site for more details.

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How will my product be shipped?

Most products are shipped USPS, Oversize or heavy items will be shipped using UPS. Shipping time will vary depending on location. Generally products are received within 5 to 10 business days after notice of shipment. V I Imagery does not currently offer any expedited or specialized shipping.

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How do I return a product?

In the unfortunate event that you should need to return a product, please use the return information enclosed in the product packaging. We strongly urge you to contact us before returning any products so that we may help guide you through the return process.

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About the V I Imagery Website
At V I Imagery, our goal is to supply quality art, photography, and digital imagery in a pleasant, informative, and relaxing fashion.

From the art, photos, and digital images in our galleries, to the tips and tricks in our forum, we have tried to design our site to be family oriented and user friendly. If you experience problems with any image, link, tip, trick, game, etc. or find that any of our pages contain, or lead to pages that contain, any faulty or offensive information, please let us know so that we can correct the issue and insure that the V I Imagery website continues to strive towards it's goals.

Thank You,

The V I Imagery llc. Management Team

 
         

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Copyright    2006 V I Imagery llc. - all rights reserved

All content, including all art, photos, digital images, graphics, prints, and reproductions,  including the organization and presentation of such content, on this Web site are the property of V I Imagery llc. and its licensors and is protected by United States and International Copyright laws and/or intellectual property laws. Please see our copyright notice for more information.